ITB HOLDINGS LLC | 390 North Orange Avenue, Suite 2300 | Orlando, FL 32801 | United States



The FDA may detain without physical examination, certain products from specific manufacturers.

Some companies became clients when their DHL, UPS or FedEx international shipments were detained because they did not file Prior Notices (PN). Fortunately, ITB HOLDINGS LLC offers same day PN filing upon request for only $50.00.

Also, we can help create a food or OTC drug label as soon as possible, when needed.


Your product may be detained because it appears to be:

  • adulterated
    the product is contaminated, is not safe, or does not otherwise meet applicable standards
  • misbranded
    the labels contain false or misleading information
  • unapproved new drug
  • manufactured, processed, or packed under insanitary conditions
  • forbidden or restricted for sale in the country in which it was produced or from which it was exported.

The refusal to permit inspection of a foreign facility or reasonable access to FDA’s inspectors, combined with other evidence, provides an appearance that the firm’s products are manufactured, processed, or packed under insanitary conditions.

Therefore, the products manufactured or exported by that facility, will be subject to refusal of admission into the United States.

FDA detains your shipment, then what?

When products in your shipment violate or appear to violate FDA laws and regulations, FDA may detain your product and issue a Notice of FDA Action with the designation of “Detained.”

Notice of Detention and Hearing is issued by the FDA.

Your options include submitting:

■ evidence (testimony) to overcome the appearance of a violation.

■ a request to recondition the products to correct the violation.

If you are unable to overcome the appearance of a violation, your products will be refused admission and you can work with U.S. Customs and Border Protection (CBP) and FDA to destroy the products or export them from the U.S within 90 days of the refusal.





Make sure to send us a copy of the email you received from the U.S. Customs, the FDA, or your Customs Broker (FedEx, UPS, DHL).

If your products are deemed misbranded for failure to register your facility or establishment, act as soon as possible to avoid additional Warehouse Storage Fees. Per diem charges are applicable when cargo or containers are held beyond the applicable free time: $20.00 + $.04 per lb. per day. While the container or cargo is on hold, numerous fees will begin to pile up, such as row fees, demurrage fees (per day), shifting fees, and admin fees.

Speeding shipments through customs and quickly addressing issues, can mean the difference between fulfilling a distribution contract and losing an important customer.