Make sure to send us a copy of the email you received from the U.S. Customs, the FDA, or your Customs Broker (FedEx, UPS, DHL).
If your products are deemed misbranded for failure to register your facility or establishment, act as soon as possible to avoid additional Warehouse Storage Fees. Per diem charges are applicable when cargo or containers are held beyond the applicable free time: $20.00 + $.04 per lb. per day. While the container or cargo is on hold, numerous fees will begin to pile up, such as row fees, demurrage fees (per day), shifting fees, and admin fees.
Speeding shipments through customs and quickly addressing issues, can mean the difference between fulfilling a distribution contract and losing an important customer.