Since most customs clearances are processed by FedEx, UPS, DHL or one of the 14,454 active licensed Customs Brokers in the United States, they will be the first to know.
When a shipment reaches the United States, the importer of record (owner, purchaser, or licensed customs broker designated by the owner, purchaser, or consignee) will file entry documents for the goods with the port director at the goods’ port of entry.
Therefore, do not ignore their emails messages.
Failure to Register
Foods, Drugs, Cosmetics, Medical Devices: the facility or establishment of the manufacturer, exporter, importer or distributor is required. So is the listing of medical devices and drug products. Finally, manufacturers and shippers must also file a Prior Notice (PN) with the FDA for any food shipment.
Otherwise, the shipment could be:
• Held at the port of arrival.
• Moved to secured storage pending compliance with PN requirements.
Make sure to send us a copy of the email you received from the U.S. Customs, the FDA, or your Customs Broker (FedEx, UPS, DHL).
If your products are deemed misbranded for failure to register your facility or establishment, act as soon as possible to avoid additional Warehouse Storage Fees. Per diem charges are applicable when cargo or containers are held beyond the applicable free time: $20.00 + $.04 per lb. per day. While the container or cargo is on hold, numerous fees will begin to pile up, such as row fees, demurrage fees (per day), shifting fees, and admin fees.
Speeding shipments through customs and quickly addressing issues, can mean the difference between fulfilling a distribution contract and losing an important customer.